FAQs


What is "user level?"

The user level ranks of the star users who have spent the most TK coins. The more coins a user has spent, the higher their user level.

What is "talent level?"

The talent level ranks talents based on how many tk coin gifts they have received. The talent with the highest "talent level" rank has received the most virtual currency gifts.

Help! I forgot my password!

We encourage logging in with your Facebook/Google credentials, thus avoiding the hassle of remembering another password.

However, if you have lost the password for your native Streamkar account, then the process to get it back is very easy. On the Streamkar account sign-in page, just click "forgot password?" Then, enter your email address and the verification code and click submit. A new temporary password will be sent to your email address for the account that is tied to it

How do I change my password?

Just go into the settings menu (check the upper right-hand corner of the talent profile page) and click "Change Password." Follow the prompt and you'll be good to go.

How do I change my nickname?

Click on your profile picture on your profile page. You will be taken to your account info page. From there, click "edit" in the upper right hand corner. On this page, click the "nickname" option and then input whatever nickname you want to use.

How do I turn on/off talent subscription notifications?

Just go into the settings menu (check the upper right-hand corner of the talent profile page) and click "notifications." You will have the option to toggle between receiving or not receiving notifications for talents you are subscribed to.

Why should I send feedback?

At Streamkar we strongly value user feedback. We encourage you to send us feedback with your opinions on Streamkar and how it can be improved. To send feedback, just go into the settings menu (check the upper right-hand corner of the talent profile page) and click "Feedback." At that point, just leave an email address to contact you at and input your feedback.
After sending feedback, a customer service specialist will be in contact with you ASAP to discuss it.

What are TK coins?

TK coins are the virtual currency of the Streamkar platform. They can be used to send gifts to Streamkar talents, purchase VIP packages or user any other service available on our platform.

How much are TK coins worth?

Rps. 100=5000 tk coins.

How can I top up my account?

On your user profile page, click the "top up" option immediately beneath your profile picture on the left-hand side. In here, you can choose to use PayPal or Easypaisa to top up your account. Follow their respective platform prompts and you will be topped up in no time!

What exactly are gifts?

StreamKar gifts come in all shapes, sizes and denominations. They will prove to be a central aspect, if not the central aspect, of your experience on StreamKar. They serve several key functions:
1. Gifts are how currency is exchanged on the StreamKar platform
2. Gifts are how users show their appreciation to StreamKar Talent
3. Individual gift denominations are the basis for all commissions-based earnings on the StreamKar platform

How much does a gift cost?

Gifts come in denominations of 50 tk all the way up to 5,000,000 tk. Though the gifts all look different, they serve one simple purpose: that is, to transfer a set amount of tokens from user to talent.

What if I don't have Easypaisa or Paypal?

Then unfortunately you cannot top up at this time. In the future, we will support using your mobile carrier's mobile balance.

We strongly recommend you use Easypaisa. Mobile money is the way of the future.

How do I start streaming?

Just click tap on the eye on the bottom center of the app main page. After that you will enter the "Live Settings" menu. Select the settings to your taste, then click "Start Live" and you will be streaming.

How do I follow a talent?

Simply click the red "Follow" button in the upper left hand corner of a talent's showroom and you will be following them. That's it.